Skip to content

HVAC service manual search, on your phoneYour manuals, on call.

One place to ask, check and keep every answer — on your phone at the unit, on your laptop at the desk. Start from the model number on the nameplate; get the troubleshooting steps, fault codes and wiring diagrams the manufacturer published.

  • No card
  • Runs in your phone's browser
  • Bring up to 3 techs
The MyLeadTech Web App on a laptop in the workshop: an answer about a Carrier 24ACC6 condenser listing what is missing and what should happen on site.

Ask the way you talk.

Model number, symptom, readings. MyLeadTech asks for the full model number from the nameplate when the answer depends on it, then searches the service, installation and product data manuals for that unit.

The MyLeadTech question box on a phone at the bench, asking for the equipment, symptoms and readings, with three suggested questions.

Every point has a page.

Numbered sources under each answer. Tap one: the manual opens on that page with the passage framed — a fault-code table, a wiring diagram or a charging chart, as the manufacturer printed it.

A technician in work gloves at the outdoor unit, checking the nameplate against Carrier product data, page 1, open in MyLeadTech on his phone.
Every job, saved.
Sessions are kept and searchable. Come back to the unit you were on yesterday.
Share the thread, not a screenshot.
Send the full conversation to a teammate or your service manager. You choose what to share.
From the roof to the write-up.
Same account on phone and laptop. Copy the answer and its sources into your report.

It shows its work.

How MyLeadTech answers an HVAC troubleshooting question

A tech asked why a Carrier 24ACC6 condenser shuts off after three minutes with 95 psig on the suction side. MyLeadTech didn't guess. It asked for what was missing — the full model number, what the unit does in those three minutes, the suction line temperature — then laid out the checks the documents support.

Take suction and liquid pressures plus suction and liquid line temperatures at steady state, and evaluate superheat/subcooling against the manufacturer's charging data for that exact model.”

A MyLeadTech answer on a laptop in the workshop, listing what is missing (full model number, what the unit does in those three minutes, suction line temperature) and the checks the documents support, step by step.
The MyLeadTech Web App on the workshop laptop. Its 8 sources are listed under the answer.

What techs ask first.

Common questions about MyLeadTech for HVAC troubleshooting

Is this just ChatGPT?

No. A general chatbot answers from what it picked up on the internet. MyLeadTech searches the manufacturers' own documents for your unit and shows you the page each answer comes from.

What if the answer is wrong?

Every answer links to its sources, so you check the page before you act. When the documents don't cover your question, MyLeadTech says so instead of guessing.

Do I need to install anything?

No. It runs in any modern browser, on your phone or your computer.

How much does it cost?

Start free for 14 days, no card needed. Plans are shown inside the app before you pay anything.

Take it on your next call.

14 days free. No card. Your first answer in under a minute.

Start free
  • No card
  • Runs in your phone's browser
  • Bring up to 3 techs

No card

Start free — 14 days